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DUE TO THE LIMITED NATURE AND SOURCE OF OUR PRODUCTS ALL SALES ARE FINAL THROUGH THIS WEBSITE. EXCHANGES AND/OR REFUNDS ARE NOT AVAILABLE.

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PLEASE MAKE SURE YOUR ADDRESS IS LISTED CORRECTLY. WE CAN ONLY MAKE ADDRESS CHANGES BEFORE AN ORDER IS SENT. ONCE ORDERS HAVE BEEN SENT, YOU WILL NEED TO CONTACT THE SHIPPING COMPANY FOR ANY ISSUES, AS IT IS OUT OF OUR HANDS. AFTER AN ITEM HAS BEEN SHIPPED WE WILL NOT BE HELD RESPONSIBLE FOR INCORRECT ADDRESS DETAILS. NO REFUNDS WILL BE ISSUED FOR INCORRECT ADDRESS DETAILS.

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FOR DAMAGED MERCHANDISE UPON ARRIVAL PLEASE SEND PROOF OF INFORMATION AND FILE OF CLAIM WITH COURIER. INCORRECTLY FULFILLED ITEMS WILL BE RECTIFIED TO THE BEST OF OUR ABILITY.

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SHIPPING COSTS ARE FLAT RATE BY WEIGHT FROM THE DISTRIBUTOR. WE HAVE NO SAY IN SHIPPING COSTS AS THEY ARE CONTROLLED BY OUR DISTRIBUTION TEAM. SHIPPING COSTS ARE NOT CALCULATED INTO THE COST OF THE ITEM. SOME ITEMS MAY SHIP SEPARATELY DUE TO FULFILLMENT TIME AND PRODUCT TYPE.